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Return & Exchange Policy — No Stress, No Guilt, Just Love

Note: You can register a return for your order within 7 days of receipt of your shipment.

At Wurthet, we’re not just here to sell clothes — we’re here to make you feel confident, comfortable, and cared for.

We totally get it — sometimes things just don’t work out. Maybe the fit was off. Maybe it didn’t feel “you.” Or maybe you just changed your mind. It happens, and that’s okay.

We’ve got your back.

(As a small business, we’ve created a fair return policy to support our customers. As we grow, we’re committed to improving it to serve you even better.)

Are There Any Charges for Returns?

Yes, all returns and exchanges are chargeable at ₹100.
This helps us cover basic logistics and processing costs while keeping our pricing fair for all customers.

What Items Are Not Returnable?

  • Items bought in packs or bundles — these are only eligible for size exchange (also charged at ₹100).

  • Sale items cannot be returned or exchanged, except clothing.

  • Clothing bought on sale can only be exchanged for a different size in the same item, or another item in the same category.

    • Note: Any price differences must be covered by the customer.

    • Shipping charges of ₹100 still apply.

Return/Exchange Limit

Each order is eligible for one-time return or exchange only.
We will not be able to process multiple returns or exchanges for the same order.

Why Might My Return Be Rejected?

We reserve the right to decline a return or exchange if:

  • The item is not in original condition

  • The item is worn, washed, or damaged

  • The original tags or packaging are missing (If any)

  • The item is returned after the return window closes

When Will I Receive My Refund?

  • Refunds will be processed within 5–7 business days once the return item is received and inspected.

  • For prepaid orders, refunds will be credited to the original payment method.

  • Cash on Delivery (COD) orders are eligible for store credit or bank transfer only.

Need Help?

  • 📧 Email: hello@yourstore.com

  • 📞 Phone: +91-XXXXXXXXXX

  • 🕐 Support Hours: Mon–Sat, 10 AM to 6 PM

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